ISO/IEC 20000:2011

Mart Rovers • Boek • paperback

• Samenvatting
  This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format:
  * it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations;
  * it supports ISO/IEC 20000 training and certification and
  * it is a quick reference for practitioners to the core content of ISO/IEC 20000.
  
  
• Productinformatie
  Binding : Paperback
  Distributievorm : Boek (print, druk)
  Formaat : 104mm x 160mm
  Aantal pagina's : Niet bekend
  Uitgeverij : Van Haren Publishing
  ISBN : 9789087537265
  Datum publicatie : 03-2013
  
• Inhoudsopgave
  niet beschikbaar
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